Computing Support

All IT issues should be logged via the IT Service Desk at http://itservicedesk.bham.ac.uk 

Once a call is logged it will be passed down to our onsite IT Manager Matt Gossage, or to another member of the College IT Services team.

The Service Desk website is an invaluable source of information and self help guides providing instruction on configuration of various systems including Email, University wireless access and corporate applications

IT Service Desk:
Online: http://itservicedesk.bham.ac.uk
Phone (+44-121-414-7171)
Monday – Thursday 08:00 – 21:30
Friday 08:00 - 19:00
Saturday 10:00 – 18:00
Sunday 10:00 – 18:00

When contacting the Service Desk please have available your contact details (room number, telephone number etc) along with a description of the problem or request and any associated error messages.